Tarun Gupta

Key E-Mail Marketing Terms You Must Know

Post By Tarun Gupta Post User Last Updated: Apr 14th, 2015 category Email Marketing comments 1 comment.


Since a long time, the need of standardization in purchasing and comparing email services has been felt. For email marketers it is very tough task to achieve a consistency in email definitions and matrices for improving and managing their email marketing campaigns. IAB email committee proposed a revolutionary approach that introduces the exercise of current email terminologies and standardized the way in which email matrices were used. These overall changes taken up by the industry, further improves the campaign performance and email marketing strategies of the email marketers.

Email Campaign Performance Terms

  • Email Conversions

    E-mail conversion defines the scenario that judge the total number of registrations, purchases and transactions were taken as the potential result of the email marketing campaign. E mail conversion rates depict actual turnaround of the customer against a particular email marketing campaign.

  • Email Revenue

    This metric allow answering about the revenue generated against a direct email campaign or multi channel email marketing campaign. This is a monetary amount calculating the entire revenue accumulated.

  • Email Gross Profit

    Email gross profit is calculated by obtaining the actual revenue generated from the campaign and subtracting it from the accumulated direct cost of deployment, creative development, cost of email list rental etc.

  • Email eCPM

    Best known as email cost per thousand, this metric elaborates the list rental and explains about the revenue generated per email impression delivered. The formula for calculating the eCPM is:

---Cost associated with sending the emails revenue generated x 1000 / Number of impressions delivered.

Campaign Activity Indicators

  • Total Email Opens

    This metric record the user activities to confirm that actually recipient has gone through the message and viewed it. The metric sometimes virtually or falsely detect some opens when the message is briefly loaded into the preview pane or recipient actually not viewed the message.

  • Unique Email Opens

    The only difference between total email opens and unique email opens lies in the nature. In unique email opens, duplicate are redundant mails are deleted. This metric answer about the number of unique recipients viewed the message.

  • Click to open rate

    It defines the number of individuals who actually took the action among all those who perform unique email opens. There are two ways in which click to open rate is calculated:

  Types Of Transactional Emails Used In Email Marketing

Campaign Deliverability Indicators

  • Email Sent

    This metric asserts about the total number of messages in queue before attempting any message delivery. This metric is generally used to provide the bills for email service provider delivery. It is represented in the form of whole number.

  • Email Delivered

    With the help this metric it goes very easy to inquire about the total number of valid email addresses hat accepted the message in a very regular form. In very clear terms it defines that how many messages were delivered to the recipients mail box without pooping up bounce or other mail delivery errors. It is very important to know here that a message counts as delivered if it is accepted and placed in a junk mail folder. Email delivery rate percentage in the form of 90% and the inverse known as the bounce rate.

  • Email Inbox Delivered

    This metric is meant to answer the question that how relevant and successful was the email campaign. This estimation is generally generated by taking the metric email delivered and excluding any message from this that is not appeared in the inbox.

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