Tarun Gupta

Support System : Where Customers Come First

Tarun Gupta September 21st, 2012 Press Release no comments.

Not only for its best of the breed e-business solutions but BrainPulse is also known for its highly responsive and round the clock technical support. BrainPulse support system is the fastest and the most convenient method for most support requirements. Our support require you to login into your panel where you can create trouble tickets, access your account information and status, upgrade current subscribed plans, check network information and a host of other options.


A Range of Support Systems To Choose From


Our ticketing system is the most effective method to initiate incredible customer support. A client can send a request to post a ticket through email or may Login into his members area and post his support ticket. Another live chat support system helps clients to communicate our technical and Sales representatives on live chat Support system anytime. A client may also reach to our help desk using our phone support system.


3-Tier Technical Support Escalation Metrics


This is our innovative approach to handle your web hosting related queries accordingly.

  • Level 1: 24x7 customer care
  • Level 2: Live Chat Support
  • Level 3: Enterprise Level Support

Your technical concerns are important to us. Don't wait. We are for you all the way.


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